Privacy Policy for felorithian.sbs

Your privacy matters to us. This policy explains how we handle, protect, and use your information when you engage with felorithian.sbs.

Information We Collect

We collect only the minimum information required to deliver our services and respond to your inquiries.

• Contact details such as your name, phone number, and email address, which help us answer your requests.
• Information you provide during portfolio reviews, such as feedback or any preferences you share voluntarily.
• Technical usage data like browser type and device, gathered automatically when you visit our website.
• Correspondence between you and our advisors through website forms or email communications.

How We Use Your Information

We use collected information solely to enhance your experience and deliver relevant, timely service responses.

• To respond to your requests, provide personalised consultations, and offer relevant service updates.
• For internal analysis to improve our website performance and user experience.
• To comply with lawful obligations and regulatory requirements.
• To maintain secure communication and protect against fraud or misuse.

Legal Basis for Processing

Our information handling strictly complies with Australia’s privacy regulations and standards.

We rely on your consent, contractual necessity, and legal obligations as grounds for processing your information. Where consent is sought, you may withdraw it at any time.

Sharing Information

We do not sell or rent your personal data. Information is shared strictly as needed to deliver our service or as required by law.

• With trusted service providers who support our website, under confidentiality agreements.
• If required by regulators, courts, or law enforcement under applicable laws.
• In the event of a company merger or transfer, as permitted by privacy regulations and with necessary safeguards.

Data Security

We employ secure technologies and internal practices to protect your information from unauthorised access, change, or loss. Despite our precautions, no system is entirely immune, and we urge you to use strong passwords and remain vigilant online. If you suspect any concern, contact us immediately so we can assist.

Your Rights

You have options regarding your personal information in accordance with privacy laws.

• Request access to the personal data we hold about you and receive a copy if desired.
• Ask us to correct inaccurate or incomplete information in our files.
• Withdraw your consent where processing relies on it and request certain content be erased, subject to legal requirements.
• Raise concerns or complaints regarding our privacy practices at any time.

Cookies & Tracking

felorithian.com uses cookies to provide essential website functions, analyse usage, and improve your experience. You can manage your preferences anytime through your browser settings or our cookie consent tool.

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Contact Us

For questions or concerns about your privacy rights or this policy, please contact our team.

Policy Updates & Changes

We may revise this privacy policy to reflect new legal or operational requirements. Please review regularly for updates.